FAQs
Explore answers to commonly asked questions about MagPlay's magnetic wall decals. Learn about installation, wall compatibility, maintenance, and more. Find solutions to make your MagPlay experience delightful and hassle-free.
Hvordan installerer jeg min magnetiske MagPlay-dekal?
Before applying your magnetic wallpaper, ensure your wall is primed for a successful installation. It should be clean, in good condition, and completely dry. Avoid installing in areas with high humidity, excessive sun exposure (which may affect the adhesive), or walls prone to grease buildup, such as kitchens.
Our magnetic wallpaper features an adhesive side that adheres to your wall and a magnetic side where you can effortlessly attach your decorative elements.
Step 1: Peel back the protective sheet, starting with a 5 cm strip from the adhesive side.
Step 2: Stick the top of the 5 cm adhesive strip directly to your wall. Slowly remove the protective sheet down to the bottom.
Step 3: Smooth the wallpaper onto your wall, pressing firmly to eliminate air bubbles. Work from the centre out.
You're all set! Now, you can Create, Play and Make memories with MagPlay.
På hvilke overflater kan den magnetiske MagPlay-dekalen plasseres?
For optimal performance, apply MagPlay to clean, smooth, non-absorbent surfaces like painted walls (matte, satin, velvet finish), smooth wood, melamine, glass walls, and doors. Avoid using MagPlay in outdoor environments, humid spaces, or on textured surfaces like plaster, structured or embossed wallpaper, stain-repellent technology paints, fiberglass, brick, or lacquer-painted surfaces.
Before placing your order, check our Wall Compatibility Guide
Hvis jeg fjerner min magnetiske MagPlay-dekal fra veggen, vil den da skade overflaten?
This product is designed for use on indoor surfaces that are smooth and non-absorbent, such as most painted walls, sleek wood surfaces, melamine, glass partitions, and doors, among others.
However, it's crucial to acknowledge that while we take all necessary precautions, the application and removal of the adhesive may carry minimal risks. We recommend exercising extra caution when applying it to painted surfaces and ensuring the quality of both the undercoat and finishing paint. Please note that Magplay is not responsible for any damage to the wall during the application or removal process.
Shipping questions
Can I change my shipping address after placing an order?
Unfortunately, we cannot change the shipping address once the order is placed. Please double-check your shipping information before completing the purchase.
Do you deliver to pick-up points?
Yes, we deliver your orders to a nearby pick-up point. You will be notified when your package is ready for collection.
Do you offer free shipping?
We may offer free shipping promotions from time to time. Keep an eye on our website or subscribe to our newsletter for updates on any ongoing promotions.
Where is MagPlay shipped from?
🇸🇪 All MagPlay orders are shipped from our warehouse in southern Sweden 🇸🇪.
How to use MagPlay questions
Kan jeg bruke whiteboard-tusjer til å tegne på MagPlay?
Hvordan kan jeg rengjøre MagPlay etter bruk av whiteboard-tusjer?
Wipe the surface with baby wipes, a soft, damp cloth or a whiteboard cleaning solution. This will help keep your MagPlay clean and ready for more artistic endeavours.
Kan jeg bruke alle typer magneter på MagPlay Dekalen?
FAQ MagPlay Europe
Where is MagPlay Europe based?
We are based in Sweden and run by a family passionate about creativity and learning.
Do you design your products yourselves?
Yes, all MagPlay products are carefully curated and designed to inspire creativity and fun – with help from our big sister, MagPlay Australia ❤️
Is MagPlay available in all EU countries?
Yes! We currently ship to all EU countries and Norway